Information Technology Manager
Cloud & Data Center Engineer
William Downs
Areas of expertise include:
SDWAN, SDDC, Port-Dense Data Center Mangement, Microsoft Azure, Office 365, VM Ware,
Certified Cisco Meraki Network Associate, Certified Datto Disaster Recovery Engineer,
Network Operations Center Design, Virtualization, Migration, Juniper, WatchGuard, Cisco,
Barracuda, Meraki, Dell, HP, ERP, Datto, Business Intelligence, And Emerging Technologies,
VoIP, SIP, basic knowledge of Kubernetes Compute, ML, AI, and IoT
Comfortable with presentations to upper management and training end users,
Capable of managing all Data, Telecom, Pro Audio, Pro Animation Systems within an organization.
Talent for providing leading edge technology solutions
Contract negotiations and Maximizing ROI.
Key Accomplishments:
• Managed Cisco Intersight Workload Optimization, and UCS Manger, Cloud and Hybrid Systems SWDC
• Managed deployed, and maintained Cisco UCS HyperFlex Rack and Blade Servers on Fabric Interconnects
• Managed VMWare vSphere Hypervisor (ESXi) 6,7,8 with vCenter, vSan, Cloud Disaster Recovery, Horizon VID
• Managed deployed, and maintained Veeam Backup Server, Veeam Proxy, & Veeam Cloud to Azure
• Managed MS365 Environment, & Performed Exchange Server to Exchange Online Migration
• Deployed Datto Disater Recovery System for VMWare Data Center and Office 365
• Recovered an entire Network and Enterprise Data Center from Ransomware Infection
• Recovery performed within 24 Hrs to allow an $850,000 Job to run as scheduled
• Recovered Windows Domain Controllers, & VMWare vSphere, & Syteline ERP SQL Servers
• Managed 200 User On-Premise and In-Cloud Hybrid Network
• Managed 50 User Building Construction Project Management Environment
• Managed Autodesk AutoCAD, Revit, 3DS Max, Solid Works Engineering Environment
• Managed Animation Environment with Adobe Creative Suite, Maya, and Deadline Render Farm
• Designed, deployed, and managed Windows Server Migration to Azure Cloud
• Designed, deployed, and managed MS Exchange Email Migration to Office 365
• Designed, deployed, and managed Meraki Mobile Device Inventory Management system
• Presented I.T. solutions to the Executives that accommodated growth and maximized ROI.
• Improved and managed WLAN, LAN, WAN, Network used to link four business locations.
• Managed SharePoint Server on Premise and in Cloud Office 365 to share data, and manage daily operations.
• Designed and implemented Sage Accounting Software, including data conversion and end user training.
• Managed the Sage project from beginning to end, meeting all required deadlines and under budget.
• Managed IP Based CCTV System, proving management the ability to monitor all work areas and entry ways.
• Enabled 24x7 viewing of live and recorded CCTV feeds to managers from desktop or mobile device.
• Managed MS Exchange Environment and Antivirus system and Barracuda Spam Filter
• Designed and implemented Epicor Enterprise ERP and Accounting Software Solution.
• Designed and implemented Epicor Decisionstore Data Warehouse for (OLAP),