About - William Downs

About

William Downs

Summary:

Passionate, experienced, technology manager, AI Enthusiast, Certified Cisco Meraki Network Associate, Certified Datto Disaster Recovery Specialist with a diverse technical background in managing Microsoft365, Office365, Security Service Edge, Azure Cloud Services, and Disaster Recovery Solutions for On Premise, Private Cloud, VMWare Servers, Microsoft Hyper-V Servers, Azure Cloud Servers, Azure-AD, Entra, Azure Files, Azure Backup, Azure Arch, Azure Intune MDM, Active Directory (on Premises), Windows Server 2016-2022, ERP Systems, networks, security systems, access control systems with a distinct ability to decipher complex challenges & deliver, concise, timely solutions. Possessing a unique overview of the entire corporate IT environment & the ability to work with minimal supervision. Designing & administering secured cloud, wired & wireless data networks, implementations, conversions, upgrades, backups, recovery, redundant power systems, & more. Twenty-seven years' developing secure LAN, WAN, and VPN solutions and seventeen years’ experience managing employees & the full spectrum of IT tasks required to continue the growth and success of any team or organization.

Experience:

07/2012 to Present
William Downs Technical Services, Leesburg, Florida
Consultant
Microsoft Partner for 16 years, Certified Cisco Meraki Network Associate, Certified Datto Ransomware Detection Protection Specialist, Windows Server 2019, 2022, Azure Cloud Engineer, Office 365, MS365, MS Intune, SCCM, MS Copilot AI, MS Loop, MS Entra, MS Admin Center ,MS Teams, Exchange Online, SharePoint, VMWare vSphere Hypervisor (ESXi) 6,7,8 with vCenter Standard, vSan, Cloud Disaster Recovery, Horizon VID. Veeam Backup. Data Center Engineer, Hybrid, Cloud Engineer; consulting in the field of network security, design and implementation, network management, on-site and remote support, and installation of workstations, servers, networks, wireless networks, hubs, switches, routers, gateways, firewalls, software, printers, security systems, access control systems, and cabling. Designing and managing websites. Personalized mobile device support for Android Apple Devices iPhones, Tablets, iPads. Full Production Audio Studio Management, Full Production Animation Studio Management. Full Production Auto-CAD Team Environment. AI Enthusiast

5/2022 to 11/2022
Veytec Inc, Orlando, Florida
Datacenter Network Engineer
First Cisco Technology Partner in the Southeast. 2022 Cisco USA Central Region CX Partner of the Year, Servicing port-dense, redundant, critical technology systems at the infrastructure level, in Customer and Co-Lo Data Centers, in Central Florida. Retail, State and Local Gov's, Financial, Medical, Judicial, Colleges and Schools. On-Site, Remote and Multi-location. Targets. Designing, Deploying, Supporting, Managing Cisco UCS HyperFlex Rack-&-Blade Servers on Fabric Interconnects, utilizing Cisco Intersight Workload Optimization, and UCS Manger, Cloud and Hybrid Systems SWDC. VMWare vSphere Hypervisor (ESXi) 6,7,8 with vCenter Standard, vSan, Cloud Disaster Recovery, Horizon VID. Veeam Backup Server, Veeam Proxy, & Veeam Cloud to Azure. MS365, Exchange Online Migrations, Network compatibility enablement for Cisco CallCenter Optimization. Cisco Meraki SDWAN Lan, Wireless, Cameras, FirewallsFirst Cisco Technology Partner in the Southeast. 2022 Cisco USA Central Region CX Partner of the Year, Servicing port-dense, redundant, critical technology systems at the infrastructure level, in Customer and Co-Lo Data Centers, in Central Florida. Retail, State and Local Gov's, Financial, Medical, Judicial, Colleges and Schools. On-Site, Remote and Multi-location. Targets.

8/2019 to 4/2021
Liquid Consulting, Sanford, Florida
Systems Administrator
Initially Managing Systems, Servers, Including Multi-location(4) Global, Secured Distributed Hybrid LAN WAN Cisco Meraki Cloud Network as a member of a small I.T team. Eventually becoming a one man I.T. Department, managing all aspects of I.T. including but not limited to: Managing, designing, and deploying, technology assets, systems, services, data-center, network-operations, user support, and applications, both on-premise and in the cloud. Providing 24x7 support and contribute to the success of a liquid and food manufacturing environment. Managed all users, systems, Private Cloud VMWare Servers, Microsoft Hyper-V Servers, Azure Cloud Servers, Azure-AD, Azure Files, Azure Backup, Azure Arch, Azure Intune MDM, Active Directory(on prem), Office365, Windows Server 2019, McAfee Antivirus Cloud and Endpoint Scanner. Supporting Automated and Digitized Liquid and Food Manufacturers related Servers and Clients. Established partnership with Datto Backup & Disaster Recovery Services, designed and deployed backup solutions both on premise and in cloud.

5/2018 to 11/2018
Conelec Electronic Manufacturing, DeLand, Florida
I.T. Systems Manager
Manage Information technology assets, systems, services, data-center, network-operations, user support, and applications, both on-premise and in the cloud. Manage all users and systems including but not limited to Private Cloud VMWare Servers, Azure Cloud Servers, Azure Active Directory, Office 365, Windows Server 2016, SQL Servers, ERP Infor Syteline Servers & Clients including ShopTrack, ESTE Antivirus Cloud and Endpoint Scanner, AutoCAD Support. Supporting Circuit Board Manufacturing (Surface Mount Technologies) Servers and Clients by Panasonic and Omron. Specializing in Datto Backup & Disaster Recovery Services both on premise and in cloud. Entrusted to provide 24x7 support for high-tech electronics manufacturing environment.

2/2013 to 2/2017
Technomedia Solutions (Mood Media), Orlando, Florida
I.T. Manager
Manage a four-location data and telecom network infrastructure. Consisting of WatchGuard Firewalls, Cisco Switches, Azure Gateway, Secure Wi-Fi, DHCP, DNS, Windows 2008/2012, Active Directory, Terminal Servers, SQL, SharePoint and Exchange Servers. Manage PBX, IP-Phones, CCTV management, user support, installation and configuration of workstations, wired networks, wireless networks, software applications, printers, and cabling. Support AutoCAD, Animation, and Project Management teams. Purchase, deploy, and inventory assets and License management. Managed 2) Full Production Audio Studios with SSL Automated Consoles, Genelec Speakers, Outboard Rack Gear, Pro Tools, Logic Pro, Plugins, Large Screens. Managed Full Production Animation Studio With Adobe Suite, Maya, And Deadline Frame Manager, Running 50) BOXX Dual-Node Render-box Servers.

3/2007 to 6/2012
Evergreen Sales & Marketing / American Support, Daytona Beach, Florida
Director of Network Operations
Design and maintain 24x7, four location distributed MPLS high availability data and telecom network infrastructure. Consisting of Cisco Firewalls, Routers, and Switches, Juniper Firewalls, Switches, Gateways and SSL-VPN Appliances. Including but not limited to: manage multi-location enterprise network operation center, DHCP, DNS, T-1 Circuits, Metro-E, DS3, and MPLS. Windows 2003/2008, Active Directory, Terminal Servers, SQL 2005 Servers, and Exchange Servers. Manage call center predictive dialers and agent softphones, Brekeke SIP Server, PBX, IP-Phones.

1/2003 to 12/2006
The Fathers Table, Sanford, Florida
I.T. Manager
Design and maintain data and telecom network infrastructure including but not limited to; network management, user support, installation and configuration of LAN, WAN, VPN, workstations, servers, wired networks, wireless networks, hubs, switches, routers, gateways, firewalls, software, printers, and cabling. Manage SQL database, Manage email servers, Crystal reporting, Business Objects reporting, Time and attendance software management, closed circuit television design and maintenance, security system design and maintenance, Human Resources and Payroll software maintenance, Telecom system maintenance.

10/2001 yo 1/2003
William Downs Technical Services, Sanford, Florida
Owner Operator
Consulting in the field of network design and implementation, network management, sales, support, and installation of workstations, servers, networks, wireless networks, hubs, switches, routers, gateways, firewalls, software, printers, and cabling. Designing and managing websites with custom graphics and flash animations.

2/1999 to 10/2001
Logged On Computers, Sanford, Florida
Sales Manager, Network Field Technician, PC Tech
All aspects of Daily Operations, Sales, Repairs, New builds, Network design, On-site tech calls, Internet development, Purchasing, Employee selection & Training, Etc.

10/1996 to 2/1999
Networkmax, Casselberry, Florida
Sales Manager, Network Designer
Manage Retail Network Outlet, Sales, Network Design, Premise Solutions, Rack Configuration, Servers, Workstations, Software, Hubs, Routers, Switches, Internet Gateways

11/1982 to 10/1996
Duo-Dynamics, Orlando, Florida
Product Manager, Federal and Corporate Sales
Began doing warehouse, delivery, shipping and receiving computer parts and supplies. Over the years I advanced into Inside sales and marketing, Outside Sales, Corporate Sales, Contract negotiations with state, local, and federal governments, DFAS, FARS, Mill Strip, Contracted under GSA contracts accounting for up to 1,000,000.00 per year for 6 years.

Education:

Ideal Consulting, Maitland FL 2005 to 2006
• Business Objects Crystal Reports Design I
• Business Objects Crystal Reports Design II

Seminole Community College, Lake Mary, FL 2000 to 2004
• Microsoft SQL Database Programming with Visual Basic
• Microsoft Access Database Programming with Visual Basic
• Administering Microsoft Windows 2000 Server
• Administering Microsoft NT Server 4.0
• Implementing and Supporting Microsoft Windows NT Workstation

Tech Train, Maitland, Florida 2003
• Implementing and Supporting Microsoft Windows XP Professional

Lake Howell High School, Winter Park, Fl
• Diploma Received

Coursework:

• AZ-300 Microsoft Azure Architect Technologies
• 70-532 Microsoft Azure Certification Introductory Course
• 70-473 Designing and Implementing Azure Cloud Data Solutions
• Building a Binary Classification Model in Azure Machine Learning Studio
• New Business Market in the Internet of Things (IoT)
• Fundamentals of (IoT) Development with ThingWorx
• 70-640 Configuring Windows Server 2008 Active Directory (2nd Edition)
• RedHat Enterprise Linux Technical Overview
• Sans Institute Enterprise Security Visibility
• Sans Institute Secure DevOps: Encryption in the Cloud With KMS
• Sans Institute Malware and Ransomware Attack Techniques and Endpoint Security
• Sans Institute Managed Security Visibility in the Enterprise
• Sans Institute Beyond Penetration Testing for Security Improvement

Proficient in:

MS Azure VM, VPN, AD, LAN, WAN, VPN Solutions, MS Office 365, Exchange Online, Datto Disaster Recovery Systems, On-Prem and In Cloud, Juniper Networks SSG, SA, SRX, MAG, VM Ware VCenter, Citrix Xendesk, Receiver, VMWare, vSphere, Esxi, Network Security, Microsoft Windows Servers, 2000-2016, Crystal Reports, SAP Business Objects, Microsoft SQL Servers, Google C Suite Cloud, Microsoft SQL, Analysis Services, Amazon Cloud Services, Microsoft Exchange Servers, Network Cabling, Microsoft Hyper-V, Adobe Creative Suite, Microsoft Project Server, Macromedia Flash, Microsoft SharePoint Portal Server, Graphics Artist, Microsoft Windows XP, Vista, 7, 8, 10, Contract Negotiation, Microsoft Azure Cloud Backup, Contract Administration, Microsoft Windows NT Workstation, Desktop Publishing, Microsoft ISA & TMG Server, Microsoft Access Database, Microsoft Office 2016, Microsoft Visual Basic, Antivirus Clients and Servers, Microsoft Visio, Barracuda Message Archiver, Microsoft Active Directory Service, Barracuda Spam Filter